Upgrading your current Microsoft CRM solution and staying current with the latest technology is a key component to realizing the full return on your investment. Logan Consulting has extensive experience upgrading clients and moving them to the latest version of Microsoft CRM.
When properly planned, Microsoft CRM upgrades are a smooth process. Both complex customizations and simple configurations made within Microsoft CRM can be upgraded without costly rework. Customizations to Microsoft CRM made within the SDK (software development toolkit) for Microsoft can be easily upgraded.
At Logan Consulting we perform in-depth planning before the upgrade to ensure that it goes smoothly and help you determine the benefits of the new version and the right time for your company to upgrade. Consideration is given to customizations, size and number of databases, integration to other systems and hours when the system is available as well as other factors. Moreover, we have a specific upgrade methodology to ensure that the proper steps are followed and system downtime is minimized or eliminated.
Key features of our Microsoft CRM Upgrade services include:
- Assessment of latest version and benefit to the client
- Proper planning to ensure limited down time
- Review of any customizations and custom reports to ensure compatibility
- Review and test data transfer prior to upgrade
Lastly, we always perform test upgrades in a test environment to ensure there are no surprises. We test the upgrade process, connectivity, user access, reporting functionality and other key elements of the system. When you work with Logan Consulting upgrading your Microsoft CRM system is a stress free change and an important way to realize the full value of your system.